Terms of Use

1. Agreement and definitions

These Terms of Use (“Terms”) are a legal agreement between you and Soft-D Lab for the mobile applications published by Soft-D Lab, softdlab.com, and related support or online features (collectively, the “Services”). The applicable app-store product page, offer screen, our Privacy Policy, and any feature-specific terms are incorporated where relevant.

If a translated version conflicts with the English version, the English version controls to the extent permitted by law. A translation does not limit rights that cannot lawfully be waived.

2. Eligibility and authority

You must be legally capable of agreeing to these Terms. If you are below the age of legal majority where you live, a parent or legal guardian must review and accept these Terms and supervise your use. The current Services are general-audience products and are not directed to children under 13.

If you use a Service for an organization, you represent that you have authority to bind that organization; “you” then includes the organization. You may not use a Service where access is prohibited by applicable trade, sanctions, export-control, or other law.

3. Limited license

Subject to these Terms and the app-store rules, Soft-D Lab grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the object-code version of an App on devices you own or control, and to access the Website, for lawful personal or internal business purposes.

You receive a license, not ownership. The license does not include source code, branding, design assets, or any right to commercially distribute, host, rent, lease, sell, sublicense, or make a Service available to third parties. Open-source components remain governed by their applicable licenses.

4. Acceptable use

You must not, and must not help another person to:

• use a Service unlawfully, deceptively, to infringe rights, or to distribute malware or harmful content;
• circumvent authentication, access controls, rate limits, security protections, purchase verification, or technical restrictions;
• probe, scan, or test vulnerabilities without prior written authorization, or disrupt the Service or another user;
• reverse engineer, decompile, disassemble, modify, or create derivative works except to the limited extent applicable law expressly permits despite this restriction;
• scrape, harvest, or use automated means to access data or content where not expressly permitted;
• remove copyright, trademark, attribution, or proprietary notices; or
• use the Service or its output to violate privacy, intellectual-property, consumer-protection, export-control, or other applicable law.

Responsible security reports may be sent to support@softdlab.com. Do not access, alter, or retain another person’s data while researching a vulnerability.

5. Accounts and login

The current consumer Apps do not require or provide a Soft-D Lab user account. If a later version introduces accounts, the relevant App will explain the required information, security responsibilities, account deletion, and any additional terms before account creation. Where account creation is offered, an in-app deletion path will be provided as required by app-store rules and law.

Administrative login on the Website is restricted to authorized site operators and does not create a public customer account. Attempts to access it without authorization are prohibited.

If an iOS App later uses a third-party or social login to authenticate a primary user account, we will provide an equivalent privacy-preserving login option where Apple’s rules require it.

6. Purchases, subscriptions, and refunds

A Service may be free or may offer a paid product, in-app purchase, or subscription. The store offer shown before purchase controls the product, price, currency, billing interval, trial, and included features. Store operators process payment and may collect tax and payment information under their terms.

Auto-renewable subscriptions, if offered, renew until canceled through the platform account. Cancellation normally takes effect at the end of the current paid period. Refunds are handled by Apple, Google, or another seller under its rules, subject to non-waivable rights. See the Subscription Terms for details. Deleting an App or making a data-deletion request does not automatically cancel a store subscription.

7. App stores and third-party services

The Services may depend on platform and infrastructure providers, including Apple App Store, Google Play, AppsFlyer, Firebase Crashlytics, Microsoft Azure, and Cloudflare. Third-party products and services are governed by their own terms and privacy notices. We are not responsible for a third party’s independent service, content, or availability, but this does not limit responsibility that applicable law places on us.

Apple-specific terms

For an App obtained through Apple’s App Store, these Terms are between you and Soft-D Lab, not Apple. Soft-D Lab, not Apple, is responsible for the App and its support, except as law or Apple’s rules provide. Apple has no obligation to furnish maintenance or support. If the App fails an applicable warranty and the law permits, you may notify Apple for any store refund Apple makes available; Apple has no other warranty obligation. Apple is not responsible for claims relating to the App, including product-liability, regulatory, or intellectual-property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce the Apple-specific provisions against you. Your use must also comply with the App Store Usage Rules.

Google Play

For an App obtained through Google Play, your use is also subject to Google Play’s applicable terms. Google is not a party to these Terms and does not undertake Soft-D Lab’s support obligations.

8. Intellectual property and feedback

Soft-D Lab and its licensors retain all rights in the Services, including software, interfaces, visual design, text, graphics, logos, trademarks, and compilations, except for third-party or open-source materials identified as such. No implied rights are granted.

If you voluntarily provide feedback, you grant Soft-D Lab a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable right to use and incorporate it without obligation or compensation. This does not grant us ownership of personal information in the feedback, which remains subject to the Privacy Policy.

9. Changes, availability, and termination

We may update a Service to improve it, repair defects, address security or legal requirements, or change features. We may suspend or discontinue a Service with reasonable notice where practicable. Critical security, legal, abuse, or platform issues may require immediate action. Paid commitments will be handled under the purchase terms and mandatory law.

You may stop using a Service at any time and uninstall an App. We may terminate or restrict your license if you materially breach these Terms, create security or legal risk, or misuse the Service. Provisions that by nature should survive—including ownership, disclaimers, liability limits, and dispute terms—survive termination.

10. Warranties and disclaimers

We provide the Services with reasonable care and skill. Except for express promises in these Terms and rights or warranties that cannot be excluded, the Services are provided “as is” and “as available.” We do not promise uninterrupted or error-free operation, compatibility with every device, that every defect will be corrected, or that a Service is suitable for a particular professional, medical, legal, financial, emergency, safety-critical, or regulatory purpose.

Nothing in these Terms excludes a statutory guarantee, conformity right, remedy, or other consumer protection that cannot lawfully be excluded. If local law requires a warranty despite this section, it applies for the minimum scope and duration required.

11. Limitation of liability

To the maximum extent permitted by law, Soft-D Lab is not liable for indirect, incidental, special, exemplary, or consequential loss, or for lost profits, revenue, goodwill, opportunities, or data, arising from a Service where such loss was not reasonably foreseeable when you agreed to these Terms.

Where liability may lawfully be limited, Soft-D Lab’s aggregate liability arising from a Service will not exceed the greater of the amount you paid Soft-D Lab for that Service during the 12 months before the event giving rise to the claim or US $100 (or the local-currency equivalent).

These exclusions and limits do not apply to fraud, fraudulent misrepresentation, willful misconduct, gross negligence where it cannot be limited, death or personal injury caused by negligence, violation of non-waivable data-protection rights, or any liability that applicable law does not allow us to exclude or limit. Some jurisdictions do not allow particular exclusions, so only the lawful portion applies to you.

12. Governing law and disputes

These Terms are governed by the laws of Ukraine, without regard to conflict-of-laws rules, except that mandatory consumer-protection and data-protection laws of your habitual residence remain applicable where they cannot be waived. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before filing a claim, please email support@softdlab.com with a description and requested resolution. We will try in good faith to resolve it within 30 days. This informal step does not prevent urgent injunctive relief or cause you to miss a statutory deadline.

Courts in Ukraine have non-exclusive jurisdiction, subject to any mandatory right you have to bring a consumer claim in the courts or approved dispute body of your place of residence. These Terms do not require individual arbitration and do not waive a right to participate in a collective proceeding where such waiver would be unlawful.

13. General terms and contact

If part of these Terms is unenforceable, it will be enforced to the greatest lawful extent and the remaining terms continue. A failure to enforce a term is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a reorganization or transfer of a Service, provided your mandatory rights are not reduced. These Terms, together with incorporated terms, are the entire agreement about the Service.

We may update these Terms prospectively. Material changes will be posted with a new effective date and, where required, additional notice or consent. Continuing to use a Service after the effective date constitutes acceptance only where law permits.